Privacy Policy
ALTEDGE SOLUTIONS respects your privacy and is committed to protecting the personal information you share with us through this website, enquiry forms, email communication, phone calls and other business interactions.
Information We Collect
We may collect information that you choose to provide when you contact us, request a quotation, download a datasheet, submit an enquiry or communicate with our team.
- Name, company name and job title.
- Email address, phone number and business address.
- Project, product, technical or service requirements.
- Messages, attachments and enquiry details submitted through forms.
- Website usage information such as pages visited, browser type and general technical data.
How We Use Your Information
We use your information to respond to enquiries, prepare quotations, provide product or service information, coordinate orders and improve our website and customer support.
- To communicate with you about products, services, quotations and technical requirements.
- To process business enquiries and support project discussions.
- To maintain internal records for sales, service, logistics and compliance purposes.
- To improve website content, navigation and user experience.
- To meet legal, regulatory, accounting or contractual obligations.
Sharing of Information
We do not sell your personal information. We may share necessary information with trusted service providers, logistics partners, technical partners, professional advisers or regulatory authorities where required to support your request, deliver services or comply with applicable obligations.
Cookies and Website Analytics
Our website may use cookies or similar technologies to support normal website functionality, understand visitor activity and improve performance. You can manage cookie preferences through your browser settings.
Data Retention
We retain personal and business information only for as long as reasonably necessary for the purposes described in this policy, including business records, customer support, legal compliance and dispute resolution.
Data Security
We take reasonable technical and organisational measures to protect information against unauthorised access, misuse, loss or disclosure. No online transmission or storage method is completely secure, but we work to maintain appropriate safeguards.
Your Rights
Depending on applicable law, you may request access to, correction of or deletion of personal information we hold about you. You may also request that we stop using your information for certain communications.
Third-Party Links
Our website may contain links to external websites or resources. We are not responsible for the privacy practices, content or security of third-party websites.
Contact Us
For privacy questions or requests, please contact us at enquiry@altedge-solutions.com.